Contact Us
CONTACT US
Need Help? Our local, dedicated team is waiting to assist you. Please do not enter confidential information about your health when sending an email.
Generations Medicare Advantage Plans Customer Care
- (405) 280-5555 or (844) 280-5555 (TTY: 711)
- 8:00AM to 8:00PM Central, Seven days a week (Oct 1 - Mar 31)
- 8:00AM to 8:00PM Central, Monday through Friday (Apr 1 - Sept 30)
- MedicareAnswers@globalhealth.com
Generations Medicare Advantage Plans Part D (prescription drug) Questions
- Members: (866) 494-3927 (TTY: 711)
- Available 24 hours per day, 7 days per week
- Monday through Friday, 8:00AM — 6:00PM
Calls are handled by the GlobalHealth Pharmacy Services Team
- Monday through Friday, 8:00AM — 6:00PM
- MedicareAnswers@globalhealth.com
Generations Medicare Advantage Plan Enrollment:
- (844) 322-8322 (TTY: 711)
- 8:00AM to 8:00PM Central, Monday through Sunday (Oct 1 – Mar 31)
- 8:00AM to 8:00PM Central, Monday through Friday (Apr 1 – Sept 30)
State, Education, & Local Government Employee Plan Customer Care
- (405) 280-5600 or (877) 280-5600 (TTY: 711)
- 9:00AM to 5:00PM Central, Monday through Friday
- StateAnswers@globalhealth.com
Federal Employees Health Benefits Program Plans Customer Care
- (405) 280-2989 or (877) 280-2989 (TTY: 711)
- 9:00AM to 5:00PM Central, Monday through Friday
- FederalAnswers@globalhealth.com
Group Plans Customer Care
- (405) 280-2964 or (877) 280-2964 (TTY: 711)
- 9:00AM to 5:00PM Central, Monday through Friday
- GroupAnswers@globalhealth.com
Language translation services available at no charge.
Materials available in alternate language or format at no charge.
SALES CONTACTS
Diane Lancaster
Director, Producer Relations
210 Park Ave, Ste 2800
Oklahoma City, OK 73102-5621
diane.lancaster@globalhealth.com
Taryn Mott
Manager, Producer Relations
210 Park Ave, Ste 2800
Oklahoma City, OK 73102-5621
taryn.mott@globalhealth.com
ADDRESS
Claims Mailing Address
PO Box 2328
Oklahoma City, OK
73101-2328
Oklahoma City Office
210 Park Ave.
Suite 2800
Oklahoma City, OK 73102-5621
Premium payment not accepted
at this location
Tulsa Office
6120 S. Yale Ave.
Suite 925
Tulsa, OK 74136
Premium payment not accepted
at this location
MEDIA CONTACTS
Do you have a question about GlobalHealth or seek an interview with a company spokesperson? If so, please contact our Media Relations department.
FAQ
Try our easy-to-use FAQ page with the most commonly asked questions and answers at your fingertips.
FIND A PHYSICIAN OR FACILITY
Did you know you could use our Provider Search tool to find a Physician, Hospital, Urgent Care Center or Pharmacy? You may simply call Customer Care as well.