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Generations Medicare Advantage Plans Customer Care

• (405) 280-5555 or (844) 280-5555 (TTY: 711)
• 8:00AM to 8:00PM Central, Seven days a week (Oct 1 - Mar 31)
• 8:00AM to 8:00PM Central, Monday through Friday (Apr 1 - Sept 30)
• MedicareAnswers@globalhealth.com

Generations Medicare Advantage Plans Part D (prescription drug) Questions

• Members: (866) 494-3927 (TTY: 711)
• Available 24 hours per day, 7 days per week
  • Monday through Friday, 8:00AM — 6:00PM
    Calls are handled by the GlobalHealth Pharmacy Services Team
• MedicareAnswers@globalhealth.com

Generations Medicare Advantage Plan Enrollment:

• (844) 322-8322 (TTY: 711)
• 8:00AM to 8:00PM Central, Monday through Sunday (Oct 1 – Mar 31)
• 8:00AM to 8:00PM Central, Monday through Friday (Apr 1 – Sept 30)

State, Education, & Local Government Employee Plan Customer Care

• (405) 280-5600 or (877) 280-5600 (TTY: 711)
• 9:00AM to 5:00PM Central, Monday through Friday
• StateAnswers@globalhealth.com

Federal Employees Health Benefits Program Plans Customer Care

• (405) 280-2989 or (877) 280-2989 (TTY: 711)
• 9:00AM to 5:00PM Central, Monday through Friday
• FederalAnswers@globalhealth.com

Group Plans Customer Care

• (405) 280-2964 or (877) 280-2964 (TTY: 711)
• 9:00AM to 5:00PM Central, Monday through Friday
• GroupAnswers@globalhealth.com

Language translation services available at no charge.

Materials available in alternate language or format at no charge.

SALES CONTACTS

Diane Lancaster 

Director, Government Accounts
210 Park Ave, Ste 2800
Oklahoma City, OK  73102-5621
diane.lancaster@globalhealth.com 

ADDRESS

Claims Mailing Address

PO Box 2328
Oklahoma City, OK 
73101-2328

Oklahoma City Office

210 Park Ave.
Suite 2800
Oklahoma City, OK 73102-5621
Premium payment not accepted
at this location

Tulsa Office

6120 S. Yale Ave.
Suite 925
Tulsa, OK 74136
Premium payment not accepted
at this location

MEDIA CONTACTS

Do you have a question about GlobalHealth or seek an interview with a company spokesperson? If so, please contact our Media Relations department.

FAQ

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FIND A PHYSICIAN OR FACILITY

Did you know you could use our Provider Search tool to find a Physician, Hospital, Urgent Care Center or Pharmacy? You may simply call Customer Care as well.

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