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GlobalHealth.com

VPAT GlobalHealth.com v2025.4
OK ITAS GlobalHealth.com v2025.4

GlobalHealth Accessibility Reporting Site

GlobalHealth Accessibility Conformance Report - VPAT

VPAT© Version 2.1 - March 2018

Name of Product/Version
GlobalHealth.com Website, v2025.4
Product Description
GlobalHealth corporate and information website for State and Education employees, Federal employees, Group plans, Generations Medicare Advantage plans and the Generations State of Oklahoma Retiree Medicare Advantage plan.
Date
April 23, 2025
Contact Information
[email protected]
Notes
A conformance report with State of Oklahoma Information Technology Accessibility Standards Version 1.1 is documented here.
Evaluation Methods Used
Automated testing using Tenon.io, and manual testing by expert user with ChromeVox screen reader and UW Trace Center Photosensitive Epilepsy Analysis Tool ( PEAT).

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines.

Standard/Guidelines Included In Report
Web Content Accessibility Guidelines 2.2, at https://www.w3.org/TR/WCAG22/ Level A, Level AA
Revised Section 508 standards as published by the U.S. Access Board in the Federal Register on January 18, 2017; Corrections to the ICT Final Rule as published by the US Access Board in the Federal Register on January 22, 2018 Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Supports with Exceptions
Some functionality of the product does not meet the criterion.
Does Not Support
The majority of product functionality does not meet the criterion.
Not Applicable
The criterion is not relevant to the product.

WCAG 2.2 Report

Tables 1 and 2 also document conformance with:

  • Revised Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.2 Conformance Requirements .

Table 1: Success Criteria, Level A

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports content on GlobalHealth.com fully support WCAG 1.1.1.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Does Not Support Videos do not have captions or an alternative transcript of audio content.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Does Not Support Videos do not have captions or an alternative transcript of audio content.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports Video content has important time-based content in the video track.Video content on globalhealth.com provides an audio track that describes important information.

1.3.1 Info and Relationships (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports with Exceptions Content on GlobalHealth.com support Info and Relationships with the following exceptions

1.3.2 Meaningful Sequence (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports  

1.3.3 Sensory Characteristics (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports Content on GlobalHealth.com is differentiated in multiple ways, including color, shape and text.

1.4.1 Use of Color (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com does not use color as the only visual means of conveying information.

1.4.2 Audio Control (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com contains no autoplaying audio elements.

2.1.1 Keyboard (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports

GlobalHealth.com can be navigated with keyboard controls.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com contains no elements which require more than unmodified tab or arrow keys to move focus away.

2.2.1 Timing Adjustable (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com contains no elements which impose a session time limit, a timed page refresh, or time limit on reading.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com does not contain moving, blinking, scrolling or auto-updating information.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports A test of navigation through content of GlobalHealth.com including all videos produced no warnings or failures using the UW Trace Center Photosensitive Epilepsy Analysis Tool (PEAT) v1.6.

2.4.1 Bypass Blocks (Level A)

Also applies to:

2017 Section 508

· 501 (Web)(Software) - Does not apply to non-web software

· 602.3 (Support Docs) - Does not apply to non-web docs

 Does Not Support Pages do not provide a "skip to main content" link or other way to bypass common header and menu content.

2.4.2 Page Titled (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com pages have titles that describe their topic or purpose.

2.4.3 Focus Order (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com pages have a sensible order of focusable items, no tabindex is used to modify tab order of elements, and no dialogs or menus exist that aren't adjacent to their trigger control.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports links on GlobalHealth.com contain descriptive text of the link purpose in the text part of the element itself.

3.1.1 Language of Page (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports Language of page is specified in the <html> lang attribute.

3.2.1 On Focus (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com contains no pages which programmatically remove focus or automatically open a new window without user interaction.

3.2.2 On Input (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com contains no pages which automatically submit when the last field value is provided, and has predictable behavior of form input fields.

3.3.1 Error Identification (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports Forms on GlobalHealth.com pages supply error information when input is not valid or input is mandatory.

3.3.2 Labels or Instructions (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports

Forms on GlobalHealth.com supply instructions and labels

4.1.1 Parsing (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Does Not Support Pages on GlobalHealth.com have duplicate values of type ID on every page. These values exist because there are two navigation menus site-wide, but only one is visible to the end user at any given time. One menu is for the mobile layout, while the other is for the desktop layout.

4.1.2 Name, Role, Value (Level A)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports with Exceptions Pages on GlobalHealth.com use standard user interface components in HTML and use labels, titles, role attributes, and ARIA attributes when needed to convey information with the following exceptions.

Table 2: Success Criteria, Level AA

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Not Applicable GlobalHealth.com contains no live content.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports Video content on GlobalHealth.com provide an audio track with sufficient description of the video's contents.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Does Not Support Colors used on GlobalHealth.com do not have a contrast ratio of at least 4.5:1 (3:1 for large text) in many common site wide elements. GlobalHealth.com does not offer a style switcher or alternative style that provides sufficient contrast.
    • Main navigation menu text and headings
    • Any element that uses the yellow background with white text

1.4.4 Resize text (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com can be resized up to 200% without loss of functionality. At exactly 200% zoom at 1920x1080 resolution, the site switches to the mobile layout, which has feature parity with the desktop layout.

1.4.5 Images of Text (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports with Exceptions GlobalHealth.com doesn't use images of text except for limited exceptions.
  • The GlobalHealth logo includes the company name "GlobalHealth", and there is not an alternative provided to allow the user to switch to text.
  • The home page rotator images include images of text, and there is not an alternative provided to allow the user to switch to text.

2.4.5 Multiple Ways (Level AA)

Also applies to:

2017 Section 508

· 501 (Web)(Software) - Does not apply to non-web software

· 602.3 (Support Docs) - Does not apply to non-web docs

 Supports GlobalHealth.com provides links to related web pages, links to all pages from the home page and provides a list of links to all other pages.

2.4.6 Headings and Labels (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com pages have meaningful heading and labels that describe the topic or purpose of content.

2.4.7 Focus Visible (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports The current focus is always visible on GlobalHealth.com

3.1.2 Language of Parts (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Does Not Support Where multi-language content exists on the same page, the language is not denoted using language attributes.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

2017 Section 508

· 501 (Web)(Software) - Does not apply to non-web software

· 602.3 (Support Docs) - Does not apply to non-web docs

 Supports GlobalHealth.com site-wide navigation is consistent across pages.

3.2.4 Consistent Identification (Level AA)

Also applies to:

2017 Section 508

· 501 (Web)(Software) - Does not apply to non-web software

· 602.3 (Support Docs) - Does not apply to non-web docs

 Does Not Support GlobalHealth.com inconsistenly uses text alternatives for functionality that does not convey an element's purpose.

3.3.3 Error Suggestion (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports GlobalHealth.com forms provide suggestions for data values which are required or invalid.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

2017 Section 508

  • 501 (Web)(Software)
 Supports In instances where GlobalHealth.com forms cause a legal transaction, a default unchecked box is provided that is labelled with a disclaimer, in addition to a submit submit.

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

 Supports with Exceptions GlobalHealth.com supports use with screen reader software, and conforms to most guidelines to support this use case, with the exceptions noted in Table 1, WCAG 1.1.1, 1.2.1, 1.2.2, 1.3.1, 2.1.1, 2.4.4, 4.1.2, and Table 2, WCAG 3.2.4. Support for screen readers is provided with some exceptions.

302.2 With Limited Vision

 Supports with Exceptions GlobalHealth.com is able to be zoomed to atleast 200% without cutting off text or losing functionality. Support for screen readers is provided with some exceptions.

302.3 Without Perception of Color

 Supports with Exceptions GlobalHealth.com does not meet WCAG 1.4.3 Contrast (Minimum) in several data elements. GlobalHealth.com does not use color alone to convey meaning of content.

302.4 Without Hearing

 Does Not Support Video content on GlobalHealth.com does not have captions or an alternative text transcript.

302.5 With Limited Hearing

 Does Not Support Video content on GlobalHealth.com does not have captions or an alternative text transcript.

302.6 Without Speech

 Not Applicable GlobalHealth.com does not require speech to operate.

302.7 With Limited Manipulation

 Supports GlobalHealth.com can be navigated with simple keystrokes (e.g., tab, space, alphabetic keys) and does not require fine motor controls or simultaneous actions.

302.8 With Limited Reach and Strength

 Supports GlobalHealth.com can be navigated with simple keystrokes (e.g., tab, space, alphabetic keys) and does not require fine motor controls or simultaneous actions.

302.9 With Limited Language, Cognitive, and Learning Abilities

 Supports GlobalHealth offers free member support through email, voice (telephone) and documentation. GlobalHealth.com content is authored targeting a 5th grade reading level.

Chapter 4: Hardware

Notes: Chapter 4: Hardware is omitted. The evaluated product is not hardware.

Chapter 5: Software

Notes: Chapter 5: Software is omitted. GlobalHealth.com is a web application that does not have access to platform accessibility services.

Chapter 6: Support Documentation and Services

Notes:

Criteria

Conformance Level

Remarks and Explanations

601.1 Scope

Heading cell – no response required

Heading cell – no response required

602 Support Documentation

Heading cell – no response required

Heading cell – no response required

602.2 Accessibility and Compatibility Features

 Not Applicable GlobalHealth.com depends on compatibility with screen readers and browser built-in features for accessibility, and it would be impossible to provide documentation of how to use the various combinations of these.

602.3 Electronic Support Documentation

See WCAG 2.2 section

See information in WCAG section

602.4 Alternate Formats for Non-Electronic Support Documentation

 Supports GlobalHealth offers alternative format member materials upon request.

603 Support Services

Heading cell – no response required

Heading cell – no response required

603.2 Information on Accessibility and Compatibility Features

 Not Applicable Section 508 Chapter 4 or Chapter 5 is not applicable to GlobalHealth.com.

603.3 Accommodation of Communication Needs

 Supported GlobalHealth offers customer support by phone, including TTY, and email.

Legal Disclaimer (Company)

LEGAL

THIS WEBSITE IS A PRODUCT OF AND MAINTAINED BY GLOBALHEALTH, INC. (“GLOBALHEALTH”). PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE BEFORE USING THIS WEBSITE. YOUR ACCESS TO AND USE OF THE WEBSITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU SHOULD EXIT THIS WEBSITE.

PROPRIETARY INFORMATION

THIS WEBSITE MAY CONTAIN PROPRIETARY INFORMATION. ANY UNAUTHORIZED USE, COPYING, INFRINGEMENT, OR OTHER FORM OF DISSEMINATION OF THE INFORMATION CONTAINED HEREIN IS STRICTLY PROHIBITED. ALL INTELLECTUAL PROPERTY CONTAINED ON THIS WEBSITE IS THE EXCLUSIVE PROPERTY OF GLOBALHEALTH. GLOBALHEALTH IS THE OWNER OF SUCH PROPERTY AND DOES NOT GRANT ANY LICENSE OR OWNERSHIP IN ANY TRADEMARK, COPYRIGHT, PATENT, PROCESS, METHOD, OR OTHER INTELLECTUAL PROPERTY BY VIRTUE OF YOUR USE OR ACCESS TO THIS WEBSITE.

WARRANTY DISCLAIMER

THIS WEBSITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED ON IT OR ANY SITE-RELATED SERVICE, IS PROVIDED "AS IS," WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ASSUME RESPONSIBILITY AND RISK FOR YOUR USE OF THIS WEBSITE, WEBSITE-RELATED SERVICES, AND ANY LINKED WEBSITES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY GLOBALHEALTH OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY EXPAND THE SCOPE OF THIS WARRANTY. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS WEBSITE, SITE-RELATED SERVICES, OR LINKED WEBSITES IS TO STOP USING THIS WEBSITE AND THOSE SERVICES.